The Information Management Career Field encompasses communications and information management tasks and functions. Included are electronic and manual publications, information management tools and forms development, design, control, storage, and dissemination; management of official records including manual and automated record management systems and operation of records staging area for inactive records storage; development of procedures for manual and electronic creation, control, coordination, dissemination and disposal of communications; conduct information analyses to determine proper flow and life cycle management of information, regardless of medium; operation of Base Information Transfer System and Official Mail Center; processing, controlling and distributing unit mail; web page design and web site maintenance; and client support administration, including management of computer hardware and software; installation and configuration of software operating systems and office automation applications, and configuration, management and initial diagnostics of information systems.
1. Specialty Summary. Performs, supervises, or manages a variety of communications and information management (IM) tasks and activities including client support, publishing, records, electronic communications, and client support administration (client-level information technology support). Related DoD Occupational Subgroup: 151000.
2. Duties and Responsibilities:
2.1. Performs IM functions. Manages electronic and manual publications, information management tools and forms development, design, control, storage, and dissemination. Acquires and distributes publications, information management tools and forms using manual or electronic means. Provides guidance to ensure publications and forms meet prescribed style, format, and legal and statutory requirements. Conducts information analyses to determine proper flow and life cycle management of information, regardless of medium. Creates manual and electronics file plans. Applies file cutoff procedures and disposes of and retrieves records. Operates and manages automated records information management system. Operates and manages a records staging area for inactive records storage. Complies with Privacy Act (PA) and Freedom of Information Act (FOIA) procedures and provides assistance to ensure others comply. Provides PA, FOIA, and records management and portal training. Operates the Base Information Transfer System and Official Mail Center using manual and automated systems.
2.2. Performs client support administration (client-level information technology support) functions. Manages hardware and software. Performs configuration, management, and initial diagnostics of information systems. Coordinates and documents information systems repairs. Runs system diagnostics and determines cause of hardware and software failures. Removes and replaces components and peripherals to restore system operation. Installs and configures software operating systems and applications. Provides customer service to assist in operation, restoration, and configuration of information systems. Monitors and manages information system security programs. Reports security incidents and formulates and applies corrective security procedures.
2.3. Provides IM client support. Assists clients with a range of information tasks including records management; electronic communications; information flow, including processing, controlling, and distributing mail; publishing management. Operates information systems to create, collect, use, access, disseminate, maintain, and dispose of information. Helps client determine life cycle management of their information. Develops and implements web sites and pages. Manages and assists others in content management of web sites and pages. Prepares and processes information systems requirements to support mission needs.
2.4. Manages IM processes and activities. Responsible for overall management, and life cycle of information and control of information resources.
3. Specialty Qualifications:
3.1. Knowledge. Knowledge is mandatory of: policies and procedures relating to the life cycle of information and control of information resources, including electronic communications, official records, publications, information management tools and forms; information systems (operation and support), and general office management principles.
3.2. Education. For entry into this specialty, completion of high school with courses in business, English composition, computer science or information systems, mathematics, and keyboarding is desirable.
3.3. Training. The following training is mandatory for award of the AFSC indicated:
3.3.1. 3A031. Completion of a basic IM course.
3.3.2. 3A071. Completion of the advanced IM course.
3.4. Experience. The following experience is mandatory for award of the AFSC indicated:
3.4.1. 3A051. Qualification in and possession of AFSC 3A031. Also, experience performing functions such as office management; workgroup management, publications and forms management; or preparing, controlling, and processing written and electronic communications.
3.4.2. 3A071. Qualification in and possession of AFSC 3A051. Also, experience performing or supervising functions such as workgroup management, distributing mail and messages; planning and programming; document security; records management; publications and forms; or preparing, monitoring, controlling, and processing written and electronic communications.
3.4.3. 3A091. Qualification in and possession of AFSC 3A071. Also, experience managing and directing information management processes or resource management.
3.5. Other. The following are mandatory as indicated:
3.5.2. For award and retention of AFSCs 3A051//91/00 must maintain an Air Force Network License according to AFI 33 115, Vol 2, Licensing Network Users and Certifying Network Professionals.
For specific information about opportunities in the Information Management career field in the N.D. Air National Guard, please contact a recruiter at 1-800-972-8825.